Shipping & Delivery Policy

Last Updated: [DATE]

At AUVENO, we aim to provide clear shipping information and a reliable shopping experience.

1. Shipping Destinations

We currently offer shipping to eligible locations in Kuwait.

Availability may vary depending on the product, carrier, and delivery address.

Orders are generally processed within 2 business days, excluding applicable holidays.

Processing begins after payment confirmation and any necessary order verification.

Estimated delivery time within Kuwait:

3-7 business days after dispatch.

Delivery estimates are not guaranteed arrival dates unless expressly stated otherwise.

Applicable shipping fees are displayed during checkout before payment confirmation.

Any free-shipping promotions will be subject to the conditions displayed with the offer.

When tracking is available, customers will receive tracking details after dispatch.

You can follow your shipment through our Track Your Order page.

Some orders may contain items shipped separately due to fulfillment arrangements.

Where applicable, customers may receive more than one package.

Where applicable, customs duties, import taxes, and other charges will be handled according to the terms disclosed at checkout and applicable law.

Customers will be informed of any charges for which they are responsible, as required by law.

If your order is delayed, missing, or arrives damaged, contact us at:

contact.auveno@gmail.com

Please include your order number and relevant details.

We will investigate the issue and assist according to our policies and applicable law.

For shipping questions, please contact AUVENO Customer Support.

Email: contact.auveno@gmail.com